Lost seated guests
I had entered 150 guests and seated them. However there were 25 I had not seated. I checked 'hide seated guests' and logged out.
When I logged back in, all the seated guests were gone from my roster and all that were left were the 25 unseated ones. Is there anyway I can get back the 150 guests that I had already seated?? Its the 2nd time this has happened to me.
posted Sep-29-2010 @ 10:46 by Justin
 
I managed to recover your data. I was wondering if you could help me to try and find what causes the problem.

Jay

posted Sep-29-2010 @ 14:45 by Jay @ Seating Arrangement
 
now when i login to see the recovered data, theres an error message "Error Executing Database Query.".
regarding why it happened. i noticed when in the 'arrange seating' tab, theres an option to hide rsvp and hide seated people, so all that display are the people left to be seated.
well both times my data disappeared, it was after i checked the 'hide seated people' box. its as if by checking that, the next time i logged in it didnt just 'hide' them, but it actually 'deleted' all the seated people from my guestlist.
posted Sep-30-2010 @ 12:12 by Justin
 
I just had the same problem. Seated all 120 guests, and was unable to export any reports in a readable format> when I logged back in everything was gone.



posted Sep-29-2010 @ 19:29 by Megan
 
hi Megan,

I recovered your project data from backup. I am still trying to figure out why this problem happens.

please try to check periodically and see if you still have the guests there.

try to see if you can recreate the problem. if we can figure out what are the steps that cause this problem - we can fix it permanently.

Jay

posted Sep-29-2010 @ 20:55 by Jay @ Seating Arrangement
 
I believe that the problem happens when you check the "hide seated guests" checkbox.

for the time being, please do NOT check that box.

posted Sep-30-2010 @ 14:46 by Jay @ Seating Arrangement